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Grievance & Compliance

Information about how to raise concerns regarding Bid Bharat, including our Grievance Officer details pursuant to Indian law.

Last updated: 29 August 2026

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1. Grievance Redressal Mechanism

If you have a complaint or concern regarding the platform, its content, or the handling of your personal information, you may raise it with our Grievance Officer, who will endeavour to acknowledge receipt within 24 hours and resolve the matter as expeditiously as possible.

2. Grievance Officer Details

Name: [Grievance Officer Name]

Designation: Grievance Officer

Email: [email protected]

Address: [Registered Address of Bid Bharat, India]

3. Nodal Officer

Name: [Nodal Officer Name]

Email: [email protected]

Address: [Registered Address of Bid Bharat, India]

4. How to Raise a Grievance

You can raise a grievance by:

  • Emailing our Grievance Officer at the address above.
  • Writing to the registered address of the company.
  • Using the Contact page with the subject "Grievance".

To help us resolve your concern quickly, please include your name, contact details, a clear description of your concern and any reference details.

5. Response Timeline

We aim to acknowledge every grievance within 24 hours and to resolve or respond to it within 15 working days. Where a matter requires more time, we will keep you informed of progress.

6. Escalation

If you are not satisfied with our response, you may escalate the matter to the appropriate authorities or seek judicial remedies as provided by applicable law, including the Information Technology Act, 2000 (and rules thereunder) and the Digital Personal Data Protection Act, 2023, where applicable.

Bid Bharat• Legal & Compliance

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